Privacy and Cookie Policy

This Privacy Policy is supplemental to our Website Terms, and which, by continuing to access www.mypopulo.co.uk (the “Website”), you are deemed to accept and agree to be bound by.

This Website is provided by Populo Limited and Populo Financial Services Limited.

Populo Limited and Populo Financial Services Limited take your privacy seriously and shall endeavour to protect it. Please read this privacy policy (“Privacy Policy”) to understand how we will protect your personal data when you or any third party provides it to us through the “Website”.

This Privacy Policy also outlines how we collect, retain and process your personal data (including where necessary sensitive personal data) and the security standards that we will apply to protect your personal data. We also explain how we recognise your legal rights, including your right to a copy of your personal data as set out in the Data Protection Act 1998. In this Privacy Policy the terms personal data and sensitive personal data shall have the same meanings as is given to them in the Data Protection Act 1998.

This Privacy Policy applies to you whether you use the Website as a casual browser, or have registered to use the Website or have entered into a contract with Populo Limited and/or Populo Financial Services Limited in relation to the supply of specific services and/or products. In the event of any conflict between this Privacy Policy and the terms of a contract you have with Populo Limited and/or Populo Financial Services Limited, the relevant provision of that contract shall prevail to the extent of any inconsistency.

We are committed to complying with all relevant data protection legislation including the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Please read this Privacy Policy carefully and re-visit this page from time to time to review any changes that may have been made.

How we obtain your personal data

We may collect and process the following data about you (which may include personal data and/or sensitive personal data):

How we use your personal data

Information that you or a third party provide to us about you (which may include personal data and/or sensitive personal data) will be used only for the following purposes (and subject to any preferences you have notified us of):

We intend to continue improving the content and function of our Website. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.

We shall keep your information for a reasonable period of time for the above purposes. We may need to share your information with companies who work under contract to us for these purposes. This may include companies who are located in countries outside of the European Economic Area that do not always have the same standard of data protection laws as the United Kingdom. We will ensure that a written agreement is in place between Populo Limited and every such company containing obligations as to data protection that are no less onerous than those set out in this Privacy Policy and the Data Protection Act 1998 in order to ensure that your personal data is adequately protected.

Keeping your information safe

Our Website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration.

We take appropriate steps to maintain the security of your data; however you should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Whilst we use all reasonable endeavours to protect your security, we consider that it is only appropriate to advise users that data transmission over the Internet and the World Wide Web cannot be guaranteed as 100% secure, and therefore that you use the Website at your own risk.

We also have a confidentiality policy in place, which means we hold your information securely. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area. Where this is the case and the transfer and storage of such data is dealt with by a company under contract to us for these purposes we will ensure that a written agreement is in place between Populo Limited and such company containing obligations as to data protection that are no less onerous than those set out in this Privacy Policy and the Data Protection Act 1998 in order to ensure that your personal data is adequately protected.

Keeping your personal data accurate

We will endeavour to keep your information accurate and whenever you inform us about any changes we will update this information at the earliest opportunity. Please help us to do this by letting us know whenever there are changes to your personal data.

If you supply information about other people

If you are providing information about someone else you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out in this Privacy Policy) for which their personal data will be processed.

Your legal rights

We are committed to delivering the rights that the Data Protection Act 1998 provides to individuals. Amongst these is the right to access personal data (Data Subject Access Request) that we hold about you. If you decide to exercise this right we will send you an application form so that you can assist us to locate all of the information that we hold. We will also request a fee in accordance with the Act. When we have received the completed form and the fee we will provide the information that meets the criteria specified in the Data Protection Act within 40 days.

Telephone Calls

We may monitor or record telephone conversations to enhance your security and ours, to enable us to handle complaints efficiently, improve our customer service and for staff training purposes.

Other Information

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although will still only be used in accordance with this policy.

Contact Us

If your personal details change, if you change your mind about any of your marketing or other preferences, you wish to receive further information about how we use your information or have any queries, please let us know by contacting us.

Cookies

A cookie is a tiny text file that a website can store on your machine and can read on subsequent visits. This allows that website to identify you and for example, remember to log you in the next time you visit.

This Website may use cookies for the following reasons:

Cookies may be required to allow you to access and participate in certain areas of the Website. The cookies we store on your computer do not contain any personally identifiable information.

When you visit our Website, we may also log your IP address, a unique identifier for your computer or other access device.

There are different types of cookies used for different purposes. The cookies we use are listed below under the four cookie categories proposed by the International Chamber of Commerce.

Strictly necessary cookies

These are cookies that are directly required to fulfil an action requested by you, such as logging in or adding an item to a shopping basket.

We use this strictly necessary cookie:

CookieNamePurposeMore information
Cookie acceptancecookieacceptanceUsed to remember if you are happy to accept cookies.
Performance cookies
These are cookies used to improve a website, for example for analytics that let companies see how their site is used and where to make improvements.We use these performance cookies:
CookieNamePurposeMore information
Google Analytics_utma
_utmb
_utmc
_utmz
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.Google’s privacy policy
Functionality cookies

These are cookies that are needed for a specific piece of functionality, often as a result of something you’re doing as a user, but aren’t directly requested by you. For example, in order to stop you from being repeatedly offered a service that you have previously said no to.We don’t use any functionality cookies.

Targeting cookies

These cookies can be quite intrusive as they track a user’s browsing behaviour from website to website, often to be used for targeted advertising.

Bluefin does not set any targeting cookies ourselves, however they are used on our website by third parties (see below).

Third-party cookies

These are cookies used by an external party who provide additional functionality to our website.

Our website uses the following third-party cookies:

Targeting cookies

These cookies can be quite intrusive as they track a user’s browsing behaviour from website to website, often to be used for targeted advertising.

CookieNamePurposeMore information
AddThisxtc
uid
uvc
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psc
These cookies are placed by AddThis who provide our social sharing functionality. AddThis use these cookies to track you across any websites using the AddThis functionality so they can analyse your browsing behaviour and help advertisers to serve you adverts targeted to your interests..AddThis’ privacy policy
Disabling/Enabling cookies

You currently have cookies enabled for this site.
If you have changed your mind, you can www.aboutcookies

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